Harry Asoh currently serves as Head of Customer Experience, Customer Support, and Clinical Support at Align Technology, a position held since July 2021. Prior to this, Asoh was Head of Customer Service at Pitney Bowes from August 2016 to June 2021, overseeing call center, engineering, and data center operations. Asoh gained further experience as Manager of the Security Operation Centre at Akamai Technologies, where key responsibilities included PROLEXIC DDOS mitigation and Akamai WAF managed Kona. Previous roles also include Advocacy Manager at Microsoft, focusing on cloud services for Office 365, Azure, and Dynamics, and a variety of positions at Cisco, including Project Manager and Customer Support Engineer, where Asoh contributed to supply chain management and technical assistance. Asoh holds a Master of Science in Management Information Systems from Royal Holloway, University of London (1998-2000).
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