Jennifer Prado

Jennifer Prado is a skilled professional with extensive experience in sales operations, customer conversion, and patient advocacy. At Align Technology, as a Conversion Specialist, Jennifer consistently exceeded goals, converting over 800 consumers into Invisalign patients and leading training initiatives for new team members. Previous roles include Sales Operations Business Partner and Specialist, where responsibilities included data organization and project oversight, and Support Specialist at Blue Cross NC, assisting with insurance plan renewals. Jennifer also served as a Patient Financial Advocate at Anne Arundel Medical Center, providing support for uninsured patients, and as a Project Coordinator at NovaCor Consulting Group, overseeing recruitment and employee management. Early career experience includes serving as a Medical Biller and Office Manager at Eye Care Center of Maryland, managing administrative tasks and operations.