Michael Sims

Michael Sims is an experienced professional currently serving as a Marketing and Data Specialist and Patient Engagement and Relationship Lead at Align Technology since April 2021. Previously, Michael held the position of Operational Network Manager at Practice Plus Group, where responsibilities included ensuring efficient service delivery across five contact centers and managing resource skilling. Prior experience also includes serving as Operations Project Manager and NHS 111 Operations Supervisor at Care UK, focusing on project delivery and service management. Michael holds a Diploma Level 3 in Health and Social Care and a Diploma Level 3 in Business Administration and Management, with ongoing education at The Open University.