Mohamed Magdy is an experienced professional currently serving as the Service Excellence Lead for the Middle East and Africa at Align Technology since August 2015. In this role, Mohamed leads a diverse team to develop and implement customized business growth plans for Invisalign and iTero customers, fostering strong customer relationships that enhance loyalty and repeat business. Prior to this position, Mohamed held roles as a Customer Success Expert and Territory Manager at Align Technology, focusing on customer support, technical training, and account management. Earlier career experiences include working as a Senior Sales Representative at ACDIMA International and as a Sales Representative at PPG Novartis. Mohamed holds a Bachelor of Science degree in Environmental Chemistry from Alexandria University, earned between September 2004 and August 2008.
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