Oscar V.

Oscar V. has extensive experience in customer service and management, currently serving as the Senior Supervisor of Customer Experience and Continuous Improvement for Mexico and CALA markets at Align Technology since January 2019. Previously held roles include Senior Customer Success Supervisor for LATAM-North Cone Countries at Align Technology, Lead Patient-Customer Service & Inside Sales at Medtronic, and Senior Customer Service & Inside Sales Specialist at Biotech Del Norte. Oscar's earlier positions also include supervisory roles in customer service at ChoiceNet International, Quest Diagnostics, and Westcliff Medical Labs, along with foundational experience as a Medical Assistant at LBCCC. Oscar holds a degree in Organizational Psychology from Universidad Latinoamericana, an A.A. degree from Santa Ana College, and a Medical Assistant degree. Additionally, Oscar is pursuing a Project Management PMI Agile Certification from the Project Management Institute Chennai Chapter.