Ricardo Feldman is an experienced professional with a robust background in customer success, operations management, and human resources across various industries. Currently serving as Senior Manager of Customer Success at Align Technology since January 2021, Ricardo oversees team performance to ensure operational excellence and achieve key performance indicators. Past roles include Service Delivery Director at Kareo, Operations Manager and Co-Founder at Fundación Ambiente Urbano, HR Information Systems Manager at Walmart, and several human resources and operations positions at Amazon and HP. Ricardo holds multiple advanced degrees, including an MBA in Marketing and Sales, a master's in Project Management, and certifications in Lean Six Sigma, demonstrating a commitment to continuous improvement and operational effectiveness.
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