Suzane Castelani

Suzane Castelani has extensive experience in customer success and support roles across various companies. Currently serving as a Customer Success Specialist at Align Technology since September 2018, Suzane assists clients with multiple service requests, manages customer appointment calendars, engages clients through proactive communication, and maintains detailed records in Salesforce. Prior to this role, Suzane was a Customer Success Analyst at Neocantra Tecnologia, where responsibilities included onboarding clients, project follow-ups, performance evaluation, and solution recommendations. Earlier experience includes roles as a Trainee in Customer Success, Business Agent at NVH Trade & Live Marketing e Talentos Humanos, and Administrative Assistant at Estrela Barros Transporte e Locação de Veículos LTDA ME. Suzane's education includes a Bachelor's degree in Business Administration and a degree in Gastronomy from Universidade Metodista de São Paulo.