Yahaira Rodriguez is a seasoned Project Manager with over 13 years of experience in business optimization and transitions, currently serving as a Problem & Demand Manager at Align Technology. They have a strong background in global frameworks including Six Sigma, SCRUM, ITIL, and Agile methodologies. Yahaira's previous roles include Service Desk Specialist at Hewlett-Packard and Global Quality Manager at Fujitsu Global, where they ensured compliance with ISO standards. Yahaira holds a Bachelor's degree in Business Administration from the Universidad de Costa Rica and a certificate in Portuguese Language and Literature from Centro de Estudios Brasileños.
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