John-Paul Cento

John-Paul Cento is a seasoned program and project manager with extensive experience in various roles within the technology sector. Since September 2015, John-Paul has excelled at Align, serving as Senior Program Manager and previously as Project Manager and Project Analyst, contributing significantly to all phases of project life-cycles, including developing statements of work and conducting audits. Prior to Align, John-Paul coordinated helpdesk operations at I'm Your Nerd Inc., resolving client issues and enhancing a solutions database. John-Paul's career began at IT Gets Better Inc. as a Helpdesk Specialist, focusing on efficient ticket troubleshooting. Educational credentials include studies at Ithaca College, CUNY College of Staten Island, and Five Towns College.