Craig Rafdal is an experienced Account Manager currently serving as a Senior Customer Success Manager at AlignOps, formerly ToolWatch, since 2022. They have a demonstrated history in the Professional Services and SaaS industries, with past roles including Customer Success Manager at ToolWatch and Software Sales Specialist at The Reynolds and Reynolds Company. Craig holds a Bachelor of Science (B.S.) in Technology and Business Management from Kent State University and has developed strong skills in negotiation, sales, and workforce management throughout their career.
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