Nichole T. is a seasoned professional with extensive experience in customer success, relationship building, and revenue generation. Having founded Play Australia, Nichole supported former female collegiate soccer players by offering enriching experiences in Australia from 2016 to 2020. Nichole worked as an Account Executive at GMTM Sports from 2021 to 2022, where strategic stakeholder engagement was key. Currently, as a Senior Enterprise Customer Success Manager at AlignOps, Nichole excels in nurturing client relationships and mentors new team members while achieving significant retention and upsell targets. Additionally, Nichole contributes to the Diversity, Equity, and Inclusion initiatives at Success in Black since 2023.
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