Yoel Benhaim is a skilled Product Owner at Alithya since November 2021, representing customer interests within the Agile framework for a consulting firm serving various industries. Prior to this role, Yoel accumulated extensive experience at SITA from June 2003 to November 2021, where responsibilities included serving as an ATS technical trainer and contributing to numerous technical training initiatives, including self-service solutions and payment processing systems. Yoel's expertise encompasses instructional design, course content development, and incident management, supported by in-depth technical skills across diverse IT environments. Yoel holds a DEC in Creative Arts from Dawson College, obtained between 1991 and 1995.
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