
Alkemics is the supplier collaboration platform for omnichannel retailers, that enables them to manage their business relationship with suppliers to discover, list and market all products from one single and secure platform.

Internet

Alkemics

Aude Chardenon

Laurent Péron

Joffrey Sayen

Natalia Menacho

The Customer Success Team at Alkemics is dedicated to ensuring that clients maximize the value of the supplier collaboration platform. This team focuses on onboarding new clients, providing ongoing support, and delivering tailored solutions to enhance user experience. They also work closely with customers to gather feedback, drive engagement, and foster long-term partnerships, ultimately contributing to customer satisfaction and retention across the EMEA region.

Customer Success Team

The Software Development Team at Alkemics is responsible for designing, developing, and maintaining the platform that facilitates seamless collaboration between omnichannel retailers and their suppliers. This team leverages their diverse expertise to build scalable and user-friendly features that enhance product discovery, listing, and marketing capabilities, ensuring a secure and efficient experience for all users. They focus on continuous improvement and innovation, integrating cutting-edge technology to support Alkemics’ mission of optimizing supplier relationships.

Software Development Team

This department focuses on managing and executing client service projects to ensure timely and effective implementation of solutions.

Project Delivery

The Professional Services Team at Alkemics is responsible for ensuring the successful implementation and integration of the supplier collaboration platform for clients. They provide expert guidance, support, and training to help retailers optimize their use of the platform, enhance product visibility, and streamline supplier relationships. By managing project delivery and technical consultancy, the team ensures that clients achieve maximum value from their partnership with Alkemics.

Professional Services Team

The Sales Team at Alkemics is responsible for driving revenue growth by building and maintaining relationships with omnichannel retailers and suppliers. They focus on identifying new business opportunities, managing customer accounts, and ensuring successful product integration on the platform to enhance collaboration and streamline operations. With a mix of roles, the team expertly navigates sales processes, from prospecting to account management.

Sales Team

The Engineering and Technical Operations team at Alkemics is responsible for ensuring the reliability, performance, and efficiency of the platform that connects retailers with suppliers. This team oversees system architecture, monitors operational health, and implements quality assurance protocols to maintain seamless user experiences. They also collaborate on technical innovations and provide support to optimize platform operations, ensuring that all stakeholders can effectively manage their product listings and business relationships.

Alkemics

Org chart

Teams

Customer Success Team

Software Development Team

Project Delivery

Professional Services Team

Sales Team

Engineering and Technical Operations

Offices

Alkemics

Org chart

Teams

Customer Success Team

Software Development Team

Project Delivery

Professional Services Team

Sales Team

Engineering and Technical Operations

Offices

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