Mark H.

Mark H. has a diverse work experience in the field of engineering and support. Mark started their career as an Associate Network Engineer at Summit Data Communications, Inc. in 2009. Mark then worked as a Network Operations Engineer at FirstEnergy from 2010 to 2012, fixing broken systems and occasionally causing issues with functioning systems.

In 2012, Mark joined Cisco as a Network Consultant Engineer, providing support to customers. Mark later transitioned to the role of Customer Support Engineer in Cisco Managed Services in 2014 and then became a Customer Support Engineer, IOS-XR, TAC in 2015, dealing with robust system failures and resilient software bugs.

In 2017, Mark joined Cumulus Networks, which was later acquired by NVIDIA, as a Technical Support Engineer, where they worked on disaggregated problem spaces and fixing issues. Mark then moved to NVIDIA as a Senior Support Engineer in 2020, handling scale-related challenges and waiting for machines to fix their own bugs.

Currently, Mark is working as a Production Engineer at Alkira, Inc. from October 2021. Mark is involved in building new abstractions between bare-metal and cloud technologies, with a focus on dark-matter compatibility.

Mark H. attended The University of Akron from 2007 to 2012, where they obtained a Bachelor of Science degree in Computer Information Systems with a focus on Networking.

In addition to their degree, Mark has obtained several certifications. Mark received the Cisco IOS XR Specialist certification from Cisco in October 2016. In May 2016, they also earned the Cisco Certified Internetwork Expert - Routing and Switching certification. Prior to that, in September 2012, Mark obtained the CCNA Security certification from Cisco.

Mark has also pursued further education through online courses. In 2020, they completed multiple courses offered by the University of Michigan, including "Capstone: Retrieving, Processing, and Visualizing Data with Python," "Using Databases with Python," "Using Python to Access Web Data," "Programming for Everybody (Getting Started with Python)," and "Python Data Structures."

In 2019, Mark achieved the Cumulus Certified Open Networking Professional (CCONP) certification from Cumulus Networks. Mark also holds an ITIL Foundation Certificate, although the details of when and where they obtained this certification are not provided in the given information.