Ted Baker has a diverse background in network engineering and technical support, with significant experience at companies including Thrive Networks and All Covered. At Thrive Networks, Ted served as a Remote Support Engineer and later as Network Engineer III, focusing on troubleshooting server-level issues for enterprise clients and managing backup solutions. After transitioning from Blue Cow Software as a Product Manager, Ted advanced through roles at All Covered, starting as Senior Support Engineer and moving up to Technical Lead before assuming the position of Enterprise Engineer. Ted graduated from Northeastern University with a BA in English Literature and Technical Writing.
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