Michelle Lynch is currently the CX Design Squad Lead at Channelscaler, leveraging a passion for problem-solving and user-centric design to develop innovative SaaS solutions. Before this role, they served as a UI/UX Designer at the same company and previously worked as a Production Management Analyst at MetLife. Michelle has also gained experience as a Quality Information Systems Specialist at HCI and a Product Implementation Manager at EssentialSkillz. They earned a Professional Diploma in UX Design from the UX Design Institute in 2023 and volunteered as a Peer Assisted Learning Leader at NUI Galway in 2015.
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