Shomika Edmonds

Shomika Edmonds is an experienced customer service and sales professional with a Bachelor's degree in Mass Communications from Fayetteville State University. Shomika began a career in telecommunications as a Floor Supervisor at AT&T Mobile Tel, where responsibilities included managing inbound customer calls, problem-solving, and ensuring customer satisfaction. Subsequently, Shomika worked as a Customer Service Expert at Blue Cross and Blue Shield of North Carolina, demonstrating strong communication and decision-making skills while assisting members and providers. Currently, Shomika serves as a Consumer Sales Representative at Allconnect, where effective relationship-building and sales promotion have contributed to an impressive average sales figure of $85 while providing a world-class customer experience.