Carmen Jacobs

Carmen Jacobs currently serves as a Service Delivery Manager for Technical Platforms at Alliander, beginning September 2024, where responsibilities include being the primary contact for stakeholders and ensuring optimal service delivery through well-coordinated processes. Prior to this, Carmen held multiple roles at Bloomville from January 2011 to August 2024, including Manager of Customer Service & Delivery, Manager of IT & Consultancy (ad interim), and Lead Customer Service & Delivery Coordinator, focusing on project management and supplier relationship management. Carmen's career began with a position as a Helpdesk/Service Desk medewerker at Staffmanagement in 2010. Educational credentials include a Master of Science from the University of Greenwich and a degree in Facility Management from Saxion University of Applied Sciences.