Mathilde Harmsma is an experienced HR Resource Manager and Opleidingscoördinator at Alliander since September 2023, specializing in coaching and guiding adult learners towards MBO diplomas. Previously, Mathilde spent over 17 years at Ziggo in various roles, including Team Leader e-service, where operational policies were implemented, team performance was monitored, and functioneringsgesprekken were conducted. Mathilde also served as a Vertrouwenspersoon for addressing unwanted behavior in the workplace, and worked as an E-services Specialist managing customer inquiries and developing communication strategies. Additionally, Mathilde coordinated youth activities as part of the Wijkvereniging Zuiderburen and held a role at Safe Systems Nederland BV as a Binnendienst medewerker. Mathilde's education includes a degree in Schoolcounselling from Stichting Counselling Nederland.
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