Vicky Woods

Vicky Woods is a Customer Service Specialist at American Airlines, where responsibilities include assisting customers in planning their vacations since June 2021. In addition, Vicky has held the position of Conversion Coach at both Allied Global Services and Cerner Corporation since March 2018. Vicky previously worked at American Airlines as an SRO from July 2012 to December 2014 and at Bank of America from March 2010 to July 2011 in a customer service capacity, which involved opening and closing accounts as well as problem-solving. Vicky holds an educational background from Tabor College, with studies completed between 2008 and 2011.