Vince Lucci strives to make Broadband Hospitality a household name in the hotel industry. He and his team accomplish this by providing the very best offering of tech support, network services, and quality HD TV programming available today while anticipating and strategizing on what technologies hotels need next to decrease costs, increase performance, and enhance the guest experience.
Vince brought Broadband Hospitality to life back in December 1993. The company, formerly known as Great Lakes Telecom Ltd., had humble beginnings, originating out of Vince’s house as a one-man operation, where he exclusively focused on hotel phone systems. Vince later grew the business to include delivering Internet access to hotels and eventually expanded to become a DIRECTV Lodging & Institutions Dealer. As the business gradually grew, Vince moved from his home office to a one-room, 400-square-foot office in Youngstown, OH, and later to Broadband’s current, more spacious headquarters. With Vince at its helm, Broadband has clearly come a long way from its one-man, one-service operation. Today, the company houses 50+ talented employees who provide exceptional service and support for TV, Internet, Phone, and other cutting-edge hotel technology solutions and its headquarters.
With a successful formula of quality technology and equipment, the right people in place, and a philosophy of always putting the customer first, Broadband Hospitality has earned major industry wins, including becoming a Strategic Technology Partner with Value Place Extended Stay Hotels (now WoodSpring Suites) and receiving Marriott’s prestigious.
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