Caitlin O'Neil

Caitlin O'Neil is a seasoned program management professional currently serving as the Director of Enterprise Program Management at Abrigo, where they lead the Program Management Office and support cross-functional teams to drive strategic initiatives. Prior to this role, they worked as a Client Success Manager and held various positions at Abrigo, optimizing customer implementation processes and managing executive-level transformation projects. Caitlin began their career as an Injury Claims Specialist II at Nationwide Insurance, providing exceptional service while ensuring compliance with state guidelines. They hold a Bachelor's degree in Business Management with a minor in Information Systems from Slippery Rock University and an MBA in Entrepreneurship from North Carolina State University.