Sofija Kozlovska

Sofija Kozlovska has extensive experience in customer service, program management, and supply chain operations, currently serving as the Customer Program and Sales Channel Manager for ADDITIVES at allnex since August 2016. Key responsibilities include leading global customer experience programs and managing the customer journey, with a strong emphasis on digitalization. Previous roles at allnex involved significant achievements in continuous improvement, including the successful implementation of an EDI solution and the digitalization of samples flow. Sofija's career includes leadership positions at Latvijas balzams and L'Oréal, where responsibilities encompassed creating B2B customer service centers and managing supply chain KPIs. Additionally, Sofija held various roles in finance and organizational management, showcasing a well-rounded background in operations and audit. Education includes studies at Latvijas Universitate and N.Draudziņas ģimnāzija.