Anna Sokol

Account Manager at Allset

Anna Sokol has a diverse work experience spanning multiple roles and industries. Anna recently worked as a Restaurant Support Specialist at Allset, where they provided live support to partners and resolved account-related issues. Anna also collaborated with cross-functional teams and maintained detailed records of interactions. Prior to that, Anna served as a Customer Support Manager at CapBeast.com. In this role, they managed customer support operations. Anna also worked as a Proofreader at Medicinform, where they ensured the accuracy of written content. In addition, they gained experience as an International Steel Industry Specialist at Metal Expert, where they expanded the company's network and generated news content. Anna began their career as a Personal Assistant at Klaster, where they provided administrative support. Overall, Anna Sokol has a strong background in customer support, problem-solving, and communication.

Anna Sokol earned a Bachelor's degree in Psychology from Oles Honchar Dnipro National University from 2008 to 2011. Prior to that, they obtained a Master's degree in International analyst with a focus on English from the same university from 2005 to 2010. In 2021 and 2022, Anna attended the Center for Preparation of IT Specialists ActPro, specializing in QA Engineering.

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Timeline

  • Account Manager

    December 1, 2023 - present

  • Support Onboarding Manager

    September 1, 2023

  • Restaurant Support Specialist

    July, 2022

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