Oli Jonsson is a seasoned leader in operations and customer experience, with extensive experience in performance improvement, stakeholder alignment, and change leadership. Currently serving as Agency Manager at Allstate Canada since 2023, Oli has turned around performance metrics and enhanced customer satisfaction through strategic initiatives. Previously, Oli held significant roles including CEO & President at Tekjuvernd, where they led governance and built successful training programs, and National Sales Manager at Vörður tryggingar, achieving record sales performance. Oli's educational background includes ongoing studies in psychology, business administration, and specialized certifications related to the insurance industry.
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