Ajay Hiremath is an IT Senior Manager at Allstate since August 2009, where responsibilities include driving digital transformation in contact centers through AI/ML/GenAI solutions and deploying omnichannel platform solutions to enhance customer experience. Previously, Ajay served as a Delivery Lead/Manager at Allstate, managing key technology initiatives and specializing in Open API strategy. With earlier roles as a Systems Analyst and Application Developer within Allstate, Ajay designed applications, streamlined processes, and developed CRM solutions. Prior experience includes software engineering at SVAM International and consulting for GE Appliances. Ajay holds an MBA in Business Strategy and Marketing Strategy from DePaul Driehaus College of Business and a Bachelor of Engineering in Electronics and Communication from Gulbarga University.
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