Cyril Smith

Cyril Smith is an accomplished professional with extensive experience in the insurance and service industries. Currently serving as a Vendor Oversight Senior Consultant and Team Lead at Allstate since November 2014, Cyril manages a team of 14-17 direct reports and utilizes data analytics with Tableau to enhance engagement and reduce variance in production. Prior roles at Allstate include Business Process Redesign Consultant and Senior Claims Adjuster, where Cyril focused on improving business processes and handling catastrophe claims, respectively. As the owner of Flawless Touch Detailing, Cyril honed entrepreneurial skills in vehicle maintenance and client relationship management. Experience at The Ritz-Carlton Hotel Company involved loss prevention and managing insurance liabilities, while roles at Lowes included overseeing credit services and administrative functions. Cyril holds a B.A. in Political Science from Winston-Salem State University and a Human Resources certificate from Central Piedmont Community College.