Desiree K.

Desiree K. is a QA Lead Consultant at Allstate, bringing extensive experience as a Service Leader in the insurance industry. They have a Master of Business Administration focused on Business Administration, Management, and Operations from the University of Phoenix, as well as a Bachelor of Science in Business Administration and Management from the University of Redlands. Previously, Desiree held various roles at Allstate, including Claims Service Leader and Administrative Manager, where they drove operational excellence and developed teams to deliver outstanding customer service. Currently, they are a member of Bonfire, a talent accelerator program dedicated to empowering women in leadership.