Fernando Pena

Fernando Pena is an experienced professional in the automotive and insurance industries, with a career spanning from August 1995 to November 2013. As a Master Technician at BMW of North America, Pena developed extensive technical expertise, which was further utilized in roles at Allstate, where responsibilities included Damage Evaluator/Sr. Adjuster, Claims Service Leader, and Quality Assurance Manager, all emphasizing customer service and team leadership. Previous experience includes managing Direct Repair programs at Collex Collision and owning Pelican Automotive Services Inc., focusing on business development and operations. Pena holds degrees from Lincoln Technical Institute, The University of the State of New York, and Florida SouthWestern State College, achieving high honors in automotive technology, electronics, and business administration.