Frank Ricci

Frank Ricci is a versatile Senior Manager currently serving as the Delivery Senior Manager for the Good Hands Repair Network at Allstate, where they lead a geographically dispersed team and focus on driving business improvements through data-driven decision-making. Previously, Frank held various leadership roles at The Hartford and Esurance, overseeing critical claims operations and implementing impactful process enhancements. Frank's experience includes significant contributions to the auto insurance industry, particularly in claims strategy, vendor management, and customer satisfaction. They earned a BA from Fordham University.