Garth Cooper is a dynamic contact center technology and solutions leader with over 20 years of experience enhancing operations across various industries, including healthcare and telecommunications. Currently serving as the Voice Technology, Strategy & Analytics Manager at Allstate, Garth manages the lifecycle of voice technology products while collaborating with stakeholders to optimize customer value. Previously, Garth held key roles at organizations such as Hyundai Capital America and Expedia Group, where they led significant cost-saving projects and technology transformations. Known for mentoring teams and delivering comprehensive solutions, Garth excels in high-pressure environments and is a trusted advisor in AI/ML-enabled contact center strategies.
Location
Orange County, United States
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