James Hanlon, MBA, SCLA, has extensive experience in the insurance industry, currently serving as a Lead Consultant and Project Manager at Allstate since April 2005. His previous roles at Allstate include Risk Adviser, Claim Project Manager - Field Support, Compliance Leader, and Staff Claim Analyst. Prior to Allstate, James held various managerial positions at Encompass Insurance and Fremont Compensation, beginning his career as a Claims Supervisor at Crawford & Company. Academically, James earned a Master of Business Administration with a focus on Organizational Behavior from Lake Forest Graduate School of Management, along with several graduate certificates in Strategy & Execution, Management Analytics, and Change Management. James also holds a Bachelor of Science degree in Criminal Justice Sciences from Illinois State University.
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