Jim Ledder is a highly motivated leader currently serving as the Director of Claims Transformation and Business Process Optimization at Allstate. They are responsible for the development and execution of the Claims Transition Management Office, which implements a global claims business process optimization strategy. Previously, Jim held the position of Claims Vice President, overseeing a $8.0B portfolio and leading diverse teams of over 1,000 employees across various regions. With a strong focus on operational efficiencies, Jim has achieved significant financial savings and process improvements throughout their career. Jim holds a Master's in Business Finance and has been awarded five US Patents.
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