Mac Dohm is currently a Design Lead Consultant at Allstate, where they focus on enhancing the experience of frontline employees to improve customer satisfaction. They previously held various roles at Allstate, including Claims Service Manager and Claims Adjuster, and have experience as a Marketing Consultant and Campaign Manager. Earlier in their career, Mac worked in retail management at Walmart and officiated high school basketball. They graduated from Colorado State University in 2013.
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