Mark J. is a passionate and customer-focused process owner and people leader with twenty years of experience in Risk Management, Contact Center, and Talent Development. Currently serving as a Senior Risk Management Consultant at Allstate since 2004, Mark has a distinguished record of achieving goals and developing employees while championing employee empowerment and diversity. In addition, Mark is a Film Critic and Awards Editor for Awards Daily, contributing insights into the film industry since 2020. Committed to fostering stronger customer connections, Mark also emphasizes team and community engagement in their professional endeavors.
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