Michell Crow, MBA, is a Senior Manager in Service Design & Support for Digital Voice Channels at Allstate, a position held since 2022. They previously served as a Leadership Coach & Consultant from 2019 to 2022 and held multiple executive roles at Aflac, including 2nd VP of Business Innovation and Technology Solutions. Michell has a strong background in organizational leadership and has developed expertise in operations management, change management, and digital transformation. They earned their Master of Business Administration in Organizational Leadership from Auburn University and a Bachelor's degree in Business Administration from Troy University.
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