Michelle McCormick is an experienced Process Intelligence Manager at Allstate, with a career that spans roles in digital and CX transformation, industrial engineering, and management consulting. Since June 2017, Michelle has managed project sponsor relationships, led teams in capacity management and professional development, and successfully directed various process improvement initiatives, yielding significant cost savings. Notably, project contributions include achieving $20 million in efficiency gains through process optimization and data analytics. Prior experience includes work at PPG Industrial Coatings and the U.S. Department of Veterans Affairs, where Michelle utilized Lean and Six Sigma methodologies to enhance operational efficiencies. Michelle holds a Bachelor's Degree in Industrial Engineering from the University of Pittsburgh.
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