Peter Ulbert

Peter Ulbert is a skilled Product Manager with a background in human-centered engineering focused on enhancing customer experience through advanced cloud and AI technologies. They have held roles at Huron Consulting Group as a Solutions Analyst and at Allstate, where they managed key performance indicator initiatives and served as a Delivery Lead and Product Manager. Most recently, Peter worked at SMS Assist, L.L.C. as a Contact Center Solutions Architect, driving significant cost savings and overseeing omnichannel communication systems. Peter obtained a Bachelor's degree in Finance from the University of Illinois at Urbana-Champaign, where they also continue their studies.