Rhonda Sunken is a motivated professional with over 16 years of experience in the insurance industry, specializing in digital product management, conversational design, and contact center operations. Currently serving as a Digital Product Manager at Allstate, they develop and execute strategies to enhance consumer interactions in digital interfaces. Rhonda has a proven track record in leading teams through change and complexity, effectively collaborating with stakeholders to deliver innovative solutions. They hold a Bachelor of Arts in Physical Education with an Athletic Training emphasis from Doane College and possess multiple certifications, including SAFe Product Owner/Product Manager and LUMA Practitioner.
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