Rick Bacik

Rick Bacik possesses extensive experience in network operations and information technology, currently serving as NOC Sr. Manager at Allstate since August 2019. Previously, Rick held various roles at First Data Corporation from 2007 to August 2019, including Director of Information Technology and Manager of Network Operations, where responsibilities included managing Level 2 Network Techs and Engineers, providing 24x7 support, and focusing on incident resolution and minimizing mean time to repair (MTTR). Earlier career experience includes positions as a Network Administrator and QA Network Engineer at Tech-Pro, where Rick maintained network integrity and ensured compliance with technical standards, and as a Network Specialist III at Global Crossing, addressing customer issues and configuring network devices. Rick's career reflects a strong result-driven mindset with a focus on effective network management and support.