Scott Minks

Scott Minks, M.A., is a Senior Manager in Learning Delivery at Allstate, where they focus on empowering teams and optimizing enterprise learning systems. With extensive experience in adult learning principles and efficient process documentation, Scott has successfully led initiatives that significantly improved training efficiencies and operational metrics across global contact centers. Previously, Scott held various roles at Allstate, including Training Design and Effectiveness Solution Division Manager and Senior Unit Manager, where they implemented innovative learning methodologies and drove continuous improvement efforts. Scott also holds a bachelor's degree from the University of Nebraska-Lincoln and a master's degree in Management from Doane College.