Sean O'Brien

Sean O'Brien is a seasoned professional with over 30 years of experience in the insurance industry, primarily with Allstate since 1990, where Sean currently serves as the Director of Sales. O'Brien has held multiple leadership positions, including Director of Customer Service, where responsibility included strategic advancement of agency portfolio efforts, and Senior Site Leader for the Customer Contact Center, managing a sizable operation focused on inbound and outbound sales. Proven expertise includes driving significant growth in outbound sales operations, developing innovative training programs, and enhancing customer satisfaction metrics. O'Brien's early career included a role at Combined Insurance as a Business Development Sales Agent. O'Brien holds a Bachelor of Arts degree in Speech Communications from Eastern Illinois University.