Zayo (also operating as Allstream) is a business communications provider based in Toronto, Ontario that provides IP connectivity, managed IP services, unified communications and voice services through its 30,000 km national fiber network.

Telecommunications

Allstream

Allstream's headquarters in Toronto, Canada

The Portland office likely focuses on technical solutions and customer support for cloud and network services.

Portland

The Montreal office specializes in client services, VoIP solutions, and operations management for enhanced customer support.

Montreal

This department manages and oversees operational activities and facility management across various regions.

Field Operations

The Sales and Account Management Team at Allstream is responsible for driving revenue growth and nurturing customer relationships across the company's diverse suite of communication services. This team collaborates closely with clients to identify their needs, provide tailored solutions, and ensure successful project implementation, leveraging their expertise in both sales engineering and account management to deliver exceptional customer experiences. With roles ranging from account managers to project managers and sales engineers, the team focuses on expanding client accounts and enhancing service delivery through effective communication and strategic planning.

Sales and Account Management Team

The Technical Engineering Team at Allstream plays a crucial role in designing, implementing, and optimizing the company's IP connectivity and managed service offerings. This diverse team comprises specialists in voice architecture, network engineering, application development, and technical support, ensuring seamless integration and performance of communication solutions for clients. They collaborate closely with sales and customer support to deliver tailored solutions and uphold service excellence throughout the implementation and optimization phases.

Technical Engineering Team

This department provides strategic direction and oversight for the organization.

Executive Leadership

The Customer Service and Support Team at Allstream is responsible for ensuring a seamless customer experience through effective service delivery, issue resolution, and proactive communication. This team manages the provisioning and migration of services, oversees voice order fulfillment, and advocates for customer needs, while also coordinating with various departments to maintain service quality across Allstream's extensive fiber network.

Customer Service and Support Team

The Information Technology Team at Allstream is responsible for ensuring seamless operations and security across the company’s extensive fiber network. This team develops and maintains software solutions, manages complex IT projects, and oversees network release processes while also focusing on cloud infrastructure and unified communications. Their expertise supports the delivery of reliable IP services and enhances overall organizational efficiency.

Information Technology Team

This department focuses on managing and optimizing the sales process, enhancing productivity, and driving revenue growth.

People (2)

Jobs (0)

Other teams

Sales and Account Management Team

Technical Engineering Team

Executive Leadership

Customer Service and Support Team

Information Technology Team

Sales Operations