Christopher Haering is currently a Program Manager specializing in analytics technology for contact centers and Voice of the Customer (VOC) data at Ally. They lead a team focused on developing AI models to enhance customer journey mapping and optimize service delivery while fostering a culture of innovation and mentorship. Previously, Christopher held roles at US Bank as a CDO Portfolio Administrator, at Wells Fargo as a Treasury Management Sales Analyst, and at Dixon Hughes Goodman LLP as a Consultant. They also served as a Senior Analyst for Business Operations and Process Improvement at Ally from 2019 to 2023 and worked in various positions at Marriott Hotels, including Front Desk Supervisor and Sales and Catering Manager. Christopher earned a Bachelor of Science in Economics from John Carroll University in 2011.
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