Dan York

Dan York is a Senior Director of Enterprise Technology with extensive experience in IT Service Management and operations. They began their career as a Senior Computer Operator at EDS Group and later served as a Senior Computer Operations Analyst at Compuware. At Lowe's Companies, Inc., they held several positions, including IT Service Transition Manager, where they led large-scale releases and ensured operational readiness. Currently, Dan is the Director of ITSM at Ally, focusing on key areas such as Problem Management and Continual Service Improvement. They earned a Bachelor's degree in Computer Science from the University of Michigan-Flint.