Deepika Sheth

Deepika Sheth is the Director of Customer Experience and Capabilities at Ally, where they optimize the Auto Customer Journey and lead initiatives that enhance digital and AI interactions. Deepika's extensive experience includes roles as a Senior Strategy Analyst at American Airlines, managing significant revenue and international co-brand partnerships, and responsibilities at Yum! Brands, where they led multi-million-dollar technology projects. They hold a B.A. in Economics from Smith College and an MBA in Marketing from The George Washington University. Deepika is also recognized for their leadership in Diversity, Equity, and Inclusion initiatives within their organization.