Heather Waldrup

Heather Waldrup is the Director of Customer Care & Experience Learning Strategy & Delivery at Ally. They previously held various roles at Ally, including Senior Learning and Development Specialist, Director of Learning and Development, and Policies and Procedures Manager. Before joining Ally, Heather worked as a Customer Care Trainer at Arvato North America from 2011 to 2018 and gained early experience as a Cashier Customer Service at Ingles Markets, Inc. from 2006 to 2007. Heather is currently pursuing a diploma at North Buncombe High.