Luisa Castrejon

Luisa Castrejon has a background in automotive engineering technology, having earned a Bachelor of Applied Sciences and Arts from Southern Illinois University, Carbondale. Luisa's professional experience includes roles at BILL STASEK CHEVROLET as a Service Advisor Intern, where responsibilities involved gathering and verifying vehicle information and managing repair estimates. Luisa also worked at Ally Financial Inc. in various capacities including Team Coordinator, Team Leader, and Mechanical Claims Specialist, focusing on claim adjudication and customer support, particularly for Spanish-speaking clients. Additionally, Luisa served in multiple roles at Ally, such as Product Owner and Business Line Risk Manager, overseeing the Core Policy System and RPA. Experience includes an internship as a Sales Associate at Firestone Complete Auto Care, emphasizing customer satisfaction and service recommendations.