Sam Shorr is a SaaS customer success leader with over 25 years of experience in technology communication and operational efficiency. Currently serving as the Director of Product Management for Messaging/Chat at Ally, Sam leverages expertise in AI Conversational Design and customer-centric solutions to enhance digital experiences. Previously, Sam held key roles at LivePerson, Warner Bros., and Dell, where they demonstrated a proven track record in leading cross-functional teams and driving strategic initiatives. Sam earned a Bachelor of Arts in Cinematography and Film/Video Production from Columbia College Chicago.
Location
Gurnee, United States
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