Shefali D. is a Senior Software QA Manager at Ally, where they lead and mentor high-performing QA teams, implementing strategic testing tools and processes to enhance IT project delivery. With a strong background in quality assurance, Shefali has previously held roles such as Tech Lead/Test Manager at Blue Cross Blue Shield of Michigan and Sr Technical Functional Consultant at BearingPoint. Their achievements include designing a QA strategy that achieved a 99.95% improvement metric and significantly reduced production support workload by 35%. Shefali is recognized for their dedication to quality assurance and has developed over 10 training programs to facilitate skill enhancement within the team.
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